MMA Gym App Privacy Policy
This Privacy Policy describes how Black Sheep Universe ("we," "us," or "our") collects, uses, and discloses information in connection with your use of the BSU mobile application (the "App"). We are committed to protecting your privacy and handling your information in a transparent and secure manner.
1. Information We Collect
We collect different types of information from and about you, including information that may be used to identify you personally ("Personal Information").
Information you provide to us directly:
-
Account Information: When you create an account, you provide Personal Information such as your name, email address, phone number, and a password.
-
Profile Information: You may choose to provide additional information for your profile, such as your age, weight, skill level, and a profile picture.
-
Payment Information: If you make a purchase through the App, such as for gym membership or merchandise, our third-party payment processor will collect payment details, including credit card information. We do not store this information on our servers.
-
Communications: Any messages you send to us, such as support inquiries or feedback, will be collected.
Information we collect automatically:
-
Usage Information: We collect information about your activity on the App, such as the pages you view, the features you use, and the time and duration of your sessions.
-
Device Information: We collect information from and about the device you use to access the App, including the IP address, device type, operating system, and unique device identifiers.
-
Location Information: With your consent, we may collect your precise or approximate location information. This may be used to provide features like checking into the gym.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To provide and maintain the App: This includes creating and managing your account, providing customer support, and personalizing your experience.
-
To improve the App: We use usage data to understand how the App is being used and to develop new features and functionality.
-
To process transactions: We use your payment information to process your payments for services or products.
-
For communication: We may use your email address or phone number to send you important updates about the App, promotional offers, or notifications about your account.
-
For safety and security: We use your information to help maintain the security of the App and to detect and prevent fraud.
-
To personalize your experience: We may use your profile information to recommend classes, trainers, or other users.
3. How We Share Your Information
We will not sell or rent your Personal Information to third parties. We may share your information in the following circumstances:
-
With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data hosting, and analytics. These providers are obligated to protect your information and use it only for the purposes we've specified.
-
With Other Users (at your discretion): If you choose to use certain social features within the App, such as sharing your progress or connecting with other gym members, some of your profile information may be visible to those users.
-
For Legal Reasons: We may disclose your information if required to do so by law, court order, or a government request, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of our company, our users, or the public.
-
In Case of a Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change.
4. Data Security
We implement reasonable and appropriate technical and organizational measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
-
Access and Correction: You may review, update, or correct the Personal Information in your account by logging into the App and visiting your profile settings.
-
Data Deletion: You may request the deletion of your account and associated data by contacting us at the email address provided below. Please note that some information may be retained as required by law or for legitimate business purposes.
-
Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
6. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13, we will take steps to delete that information as soon as possible.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version of the policy will govern our collection, use, and disclosure of information and will be located on our website and in the App. We will notify you of any material changes by posting the new policy in the App or by sending you an email.
